Our Process
Crafting dreams into precious gems
Initial consultation
Let’s get on the same page. We want to make sure that we perfectly understand your vision, loves and priorities and want to shed light on your uncertainties. As the first step in our custom process, this is where we will ask you to provide us with as much detail as possible such as inspiration pictures, likes and dislikes, etc.
Finding your stone(s)
Our goal is to make dream pieces come true. Where most jewellers have a limited inventory on hand for you to chose from, we actually choose to have no inventory. This allows us to prioritize your preferences over anything else without needing to compromise. Once your vision is clear, we will look through stones from around the world to find exactly what you need for your piece.
Rendering
Once the stones and details are confirmed, we will construct the 3D image of your piece. This is where your piece will first come to life via a virtual rendering. This will be your opportunity to make any changes until it’s just right.
Manufacturing
Where the magic really happens! This normally takes 3-6 weeks, but can take more or less time depending on the complexity of your piece. An experienced jeweller will be making every part of your piece by hand, crafting beautiful objects from mother nature's most prized materials. We do not use the automated full casted techniques standard in commercial production.
Shipping
Once complete, we will acquire an independent appraisal for your piece, a document often required by insurance companies. This is in addition to your diamond's grading report (ie. GIA Grading Report) if applicable.
This page briefly explains our process for custom pieces. To learn more about sourcing and other services, click here.
The Difference
Craftsmanship - Over the years, we’ve had the pleasure of working with some of the best jewellers/manufacturers in the world who make for the red carpet, celebrities and high jewellery houses. These hands accustomed to making exquisite high-end pieces will be the only hands that will bring your vision to life.
Every piece is custom made using the most precious materials, the most advanced techniques and the most luxurious finishes. Unlike 90% of the jewellers in the industry we strictly do not work with any pre-made elements that are altered to fit you or your stones. Every bespoke piece is made by hand. We do not participate in the automated commercialized process of making jewellery. We exclusively manufacture in 18kt or platinum.
Diamonds - As an homage to excellence, we exclusively use Hearts & Arrows (also referred to as idea cut) round diamonds on our pieces. It is a standard on all of our collection pieces as well as all of our custom pieces. Irrelevant of size or quantity, whether on a band or as an accent diamond, if there is a round diamond on your piece you can be certain that it exhibits the highest level of light refraction out of any diamond on the market.
Worldwide,
Insured Shipping
Complimentary insured shipping worldwide.
Secure Payment
Methods
Various payment methods, including all major credit cards.
One-on-One
Service
One point of contact throughout your entire jewellery journey.
